The Buyer shall inspect the Goods immediately upon receipt and shall notify Star Reads within 30 days of delivery if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.

Where a claim of defect or damage is made the Goods shall be returned by the Buyer to Star Reads. The Buyer shall be entitled to a full refund (including delivery costs), plus any return postal charges, if the Goods are in fact defective.

If you are a consumer you have the right, in addition to your other rights, to cancel the contract and receive a refund by informing us in writing, or by email, within 7 working days of receipt of the Goods. Goods must be returned at your cost and should be adequately insured during the return journey. You will receive a refund of all monies paid for the Goods (including initial delivery charges) excluding monies paid for return postal charges, within 30 days of cancellation.

Goods to be returned must clearly show the order number obtained from Star Reads on the package.

Where returned Goods are found to be damaged due to the Buyer’s fault, the Buyer will be liable for the cost of remedying such damage.